What Is Lifeline Service?
Lifeline is an assistance program providing government cell phone service for free to eligible customers in low-income households. This program helps ease the burden of monthly phone bills for qualified individuals and their families by covering the cost of monthly data, texting, and monthly minutes.
Already participating in government assistance programs? You’re at an advantage! If you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh, or other government assistance programs, or are considered low income, you may be approved for FREE lifeline phone service.*
enTouch Wireless offers FREE phones* for low-income individuals with qualifying enrollment!
*Promotional offer subject to eligibility for Affordable Connectivity Program and Lifeline; may be changed or withdrawn at any time; see plan page details; subject to our Terms and Conditions of Service and Agreement to Arbitrate Disputes.
SNAP/Food Stamps
Medicaid
Supplemental Security Income (SSI)
FPHA
Veterans Pension and Survivors Benefit
Low Income
Lifeline & ACP Coverage Map
Am I Eligible For Lifeline Government Phone Service?
Qualifying individuals or families simply need to submit eligibility documents and answer a series of questions. In order to receive a mobile device, your household needs to meet the income and program qualification guidelines. Learn more about how to get free government phone service below.
To fully understand the Lifeline program, the following outlines specific participation rules and account procedures for eligible customers. Get complete insight into how to request and gain access to Lifeline government phone service through reputable providers like enTouch. Learn more about how to get free government phone service below.
Qualify by Government Program Use
Qualify by Income
| Persons in Household | Most States* | CA* |
|---|---|---|
| 1 member | $19,683 | $32,500 |
| 2 members | $26,622 | $32,500 |
| 3 members | $33,561 | $37,700 |
| 4 members | $40,500 | $45,900 |
| Each Additional Member | $6,939 | $8,200 |
Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 19, 2023. Based on 135% of the 2023 Federal Poverty Guidelines.
*Some states have different income guidelines. To view additional documentation requirements, visit the USAC website here. CA income guidelines effective June 1, 2023 to May 31, 2024.
If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.
enTouch Wireless offers Lifeline phone service in 36 states!
What Do I Need To Apply For Lifeline?
So, what is the Lifeline phone service application process? Here’s what you’ll need to participate. Make your enrollment process easier by providing one item from each section below to apply.
Proof of Identification Options
Proof of Government Program Participation
Proof of Address
All address proof documents must contain your full name, the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.
For more information about qualifying programs and the federal Lifeline Program, visit usac.org.
Why Choose enTouch Wireless As Your Lifeline Service Provider?
FREE PHONE*
- New Premium Cell Phones* From Brands You Trust
- Large Screen, Android Operating System, Brand New
- We Beat The Competition In Quality
FREE PLAN*
- Unlimited Data*
- Unlimited Talk & Text
- No Contract or Hidden Fees
Join The enTouch Wireless Family!
You deserve the best phone and the best service! That
is what we are committed to delivering to you!
Is is really 100% free?
Yes! Qualifying individuals receive Free cell phone service. Click here to enroll today to see if you qualify!
If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Enroll Today!
What is the Lifeline assistance program?
Lifeline is a government benefit that provides free cell phone service for eligible customers. For individuals who qualify, Lifeline is a crucial communications tool, serving as a universal solution designed to facilitate access to essential services and maintain connections with family and friends.
To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985.
While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Most individuals who qualify for the Lifeline government program also may qualify for ACP.
What is the Affordable Connectivity Program (ACP)?
Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC).
For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program
How easy is it to sign up?
Yes, enrolling with enTouch Wireless Lifeline cell service is easy!
The Online Enrollment form is easy to use and will walk you through each step of the process. Click here to Enroll Today!
If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you likely qualify! Learn more about Lifeline and qualification.
You can also enroll by mail with a paper application. Click here to view the Paper Application options.
Is data really unlimited?
Yes, data, text, and talk are all Unlimited* and Free for qualifying enTouch Wireless Lifeline customers. Depending on location and eligibility, you will receive the Affordable Connectivity Program benefit in addition to your Lifeline benefit. All enTouch Wireless Lifeline customers who are enrolled in qualifying Lifeline service and would like Unlimited Data will additionally be enrolled in ACP, pending eligibility verification.
Learn more about ACP eligibility, available plans by location and other details about the program, visit: entouchwireless.com/affordable-connectivity-program. For additional questions, call us at 1-866-488-8719.
*Unlimited data does not mean unreasonable data usage. Data throttling may apply to users with very high levels of data usage. Our standard terms of service apply.
What is the Lifeline Benefit quality of service?
While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. You will receive great, reliable service! Click here to check coverage in your area.
