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About The Lifeline Program

Lifeline is a government benefit that provides free cell phone service* for millions of eligible customers.

See if you are eligible for a FREE monthly talk, text, and data* with the enTouch Wireless Lifeline plan.

AM I ELIGIBLE?

Enroll Now

*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required.

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Do I Qualify?

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What Do I Need to Apply?

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What Happens After?

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Do I Qualify?

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What Do I Need to Apply?

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What Happens After?

Am I Eligible For Lifeline Government Phone Service?

Qualify by Government Program Use

  • Medicaid / Medi-Cal
  • Supplemental Nutrition Assistance Program (SNAP) / CalFresh
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants, and Children Program (WIC)

Qualify by Income

Persons in Household Most States* CA*
1 member $20,331 $30,500
2 members $27,594 $30,500
3 members $34,857 $35,400
4 members $42,120 $43,100
Each Additional Member $7,263 $7,700

Enroll NOW

Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 17, 2024. Based on 135% of the 2024 Federal Poverty Guidelines.

*Some states have different income guidelines. To view additional documentation requirements, visit the USAC website here. The CA poverty guidelines are in effect as of January 17, 2024. If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

enTouch Wireless offers Lifeline service in 36 states!

FIND MY STATE

What Do I Need To Apply For Lifeline?

Here’s what you’ll need to participate. Make your enrollment process easier by providing one item from each section below to apply.

Proof of Identification Options

  • Driver’s License or Passport (unexpired)
  • Birth Certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent Resident or Resident Alien Card (unexpired)

View All Options

Proof of Government Program Participation

  • Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program.

View All Options

Proof of Address

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name And Address
  • Current Mortgage or Lease Statement
  • Utility Bill

All address proof documents must contain your full name, the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.

Visit usac.org for more information about the federal Lifeline Program and the qualifying programs.

FREE Talk/Text + FREE Data*      Enroll NOW

What Can I Expect After I Apply Online?

Here’s what you can expect to happen in the days following your Lifeline application submission.

Eligibility Review

  • Your application will be reviewed by the National Verifier to verify your eligibility
  • You may need to update your information in the National Verifier to apply
  • Once approved and enrolled, enTouch Wireless will send you an email notification

Receive Phone Service

  • We will send you an email with your order’s tracking information
  • After your order arrives you will need to follow the instructions included to activate your FREE phone plan
  • Within minutes you can enjoy FREE monthly talk, text, and data* on a reliable network
  • We recommend you read the Terms of Service before use

*Offer of free phone varies by location. See the available plans in your state.
*Data offer varies by location

Enroll NOW

  ID Guidelines

  • U.S. Driver License
  • Certificate of U.S. Citizenship
  • Certificate of Naturalization or Citizenship
  • U.S. Passport/U.S. Territory Passport
  • Foreign Passport
  • U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID
  • U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel)
  • Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve)
  • Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID
  • Northern Mariana Card
  • Permanent Resident Card
  • Permanent Resident Alien Card
  • Permanent Resident Re-Entry Permit
  • Temporary Resident Identification Card
  • Employment Authorization Card
  • Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions)

 

*All forms of ID must be valid and used before expiration date.

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Bureau of Indian Affairs General Assistance (BIA)

BIA Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribal Head Start

Head Start Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribally-Administered Temporary Assistance to Needy Families (TANF)

TANF Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Food Distribution Program on Indian Reservations (FDPIR)

Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;

  • Name of the beneficiary;
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

OR

FDPIR participation documents(e.g., a benefit card or copy of a benefit card);

  • Name of the beneficiary
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

 

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Federal Veterans Affairs (VA) Veterans Pension and Survivors Benefit

Pension Grant Letter should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Federal Public Housing Assistance (FPHA)

FPHA award letter should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CHOOSE YOUR PLAN

FREE Unlimited Data

+ Talk and Text
+ Free 5.5" Phone

Limited Time Only!

Lifeline + EBB

EBB provides FREE Unlimited Data

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FREE 6.5GB Data

+ Talk and Text
+ Free 5.5" Phone

Lifeline Only

This plan does NOT include unlimited data

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  Eligibility Documents

  • Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program.
  • Notice letter of participation in a qualifying state, federal or Tribal Program.
  • Program participation documents.
  • Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program.
  • Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits)
  • Copy of last year's State or Federal income tax return.
  • 3 consecutive months' worth of your most current pay stubs.
  • Social Security benefits statement. Veterans Administration benefits statement.
  • Retirement/Pension benefits statement.
  • Divorce decree or child support document.
  • Unemployment/Workers' Compensation benefits statement.