About Lifeline & The Affordable Connectivity Program (ACP)

Lifeline is a government benefit that provides free cell phone service* for millions of eligible customers.

The Affordable Connectivity Program (ACP) is a federal benefit that increases the available internet benefits for Lifeline customers and other qualifying Americans.

See if you are eligible for a FREE phone* + monthly FREE unlimited talk and text + MORE data* with the enTouch Wireless Lifeline + ACP combo plan.

*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required.

Am I Eligible For Lifeline Government Phone Service?

Qualify by Government Program Use

  • Medicaid / Medi-Cal
  • Supplemental Nutrition Assistance Program (SNAP) / CalFresh
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants, and Children Program (WIC)

Qualify by Income

Persons in Household Most States* CA*
1 member $18,347 $28,500
2 members $24,719 $28,500
3 members $31,091 $33,100
4 members $37,463 $40,300
Each Additional Member $6,372 $7,200

Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 12, 2022. Based on 135% of the 2022 Federal Poverty Guidelines.

*Some states have different income guidelines. To view additional documentation requirements, visit the USAC website here. CA income guidelines effective June 1, 2021 to May 31, 2022.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

enTouch Wireless offers Lifeline + ACP in 34 states!

What Do I Need To Apply For Lifeline + ACP?

Here’s what you’ll need to participate. Make your enrollment process easier by providing one item from each section below to apply.

Proof of Identification Options

  • Driver’s License or Passport (unexpired)
  • Birth Certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent Resident or Resident Alien Card (unexpired)

View All Options

Proof of Government Program Participation

  • Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program.

View All Options

Proof of Address

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name And Address
  • Current Mortgage or Lease Statement
  • Utility Bill

All address proof documents must contain your full name, the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.

Visit usac.org for more information about the federal Lifeline Program, Affordable Connectivity Program, and the qualifying programs.

FREE Phone* + FREE Service* + FREE International Calling

International Calling is Limited to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.

What Can I Expect After I Apply Online?

Here’s what you can expect to happen in the days following your Lifeline + ACP application submission.

Eligibility Review

  • Your application will be reviewed by the National Verifier to verify your eligibility
  • You may need to update your information in the National Verifier to apply
  • Once approved and enrolled, enTouch Wireless will send you an email notification

Receive Phone* & Plan

  • We will send you an email with your order’s tracking information
  • After your order arrives you will need to follow the instructions included to activate your FREE phone*/plan
  • Within minutes you can enjoy FREE monthly talk, text, and data* on a reliable network
  • We recommend you read the Terms of Service before use

*Offer of free phone varies by location. See the available plans in your state.
*Data offer varies by location

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

 

Food Distribution Program on Indian Reservations (FDPIR)

Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;

  • Name of the beneficiary;
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

OR

FDPIR participation documents(e.g., a benefit card or copy of a benefit card);

  • Name of the beneficiary
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

Tribally-Administered Temporary Assistance to Needy Families (TANF)

TANF Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribal Head Start

Head Start Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Bureau of Indian Affairs General Assistance (BIA)

BIA Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award