Notice for current enTouch Wireless customers in Oregon.

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enTouch Wireless is ending its participation in the Lifeline program in Oregon on Saturday, October 15, 2022. You can apply for the Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) with enTouch Wireless and receive free unlimited talk, text and 5.5 GB of data. Or you can apply for Lifeline with another participating service provider. 

There are several options, but you must take action if you want to avoid losing wireless services and your phone number before October 15, 2022.

  • If you want to remain with enTouch Wireless on the ACP plan, go to www.affordableconnectivity.gov to apply through the National Verifier. Once approved, you’ll receive an application ID#. You can then “Opt-in” the ACP with enTouch Wireless at https://entouchwireless.com/about-acp/#1645632509306-51cbce9a-e875.
    Please call 866-488-8719 with questions regarding ACP enrollment information.
  • If you’re already enrolled in ACP with another Service Provider and want to transfer your ACP benefit to enTouch Wireless, please call 866-488-8719 for more information.
  • If you want to apply for Lifeline with another participating service provider, please visit www.lifeline.oregon.gov. Contact your new service provider after your Lifeline application is approved if you want to transfer your phone number. Allow a week for transferring your phone number to the new service provider.

If you do not take any action before Saturday, October 15, 2022, enTouch will disconnect your Lifeline service.   

Aviso para los clientes actuales de enTouch Wireless en Oregón.

enTouch Wireless finalizará su participación en el programa Lifeline en Oregón el sábado 15 de octubre de 2022. Puede solicitar el Programa de Conectividad Asequible (ACP) de la Comisión Federal de Comunicaciones (FCC) con enTouch Wireless y recibir llamadas, mensajes de texto y 5.5 GB gratuitos ilimitados. de datos. O puede solicitar Lifeline con otro proveedor de servicios participante.

Hay varias opciones, pero debes tomar acción si quieres evitar perder los servicios inalámbricos y tu número de teléfono antes del sábado 15 de octubre de 2022.

  • Si desea permanecer con enTouch Wireless en el plan ACP, vaya a www.affordableconnectivity.gov para presentar su solicitud a través del National Verifier. Una vez aprobada, recibirá un número de identificación de la solicitud. Luego puede “suscribirse” al ACP con enTouch Wireless en https://entouchwireless.com/about-acp/#1645632509306-51cbce9a-e875. Llame al 866-488-8719 si tiene preguntas sobre la información de inscripción de ACP.
  • Si ya está inscrito en ACP con otro proveedor de servicios y desea transferir su beneficio de ACP a enTouch Wireless, llame al 866-488-8719 para obtener más información.
  • Si desea solicitar Lifeline con otro proveedor de servicios participante, visite www.lifeline.oregon.gov. Comuníquese con su nuevo proveedor de servicios después de que se apruebe su solicitud de Lifeline si desea transferir su número de teléfono. Espere una semana para transferir su número de teléfono al nuevo proveedor de servicios.

Si no realiza ninguna acción antes del sábado 15 de octubre de 2022, enTouch desconectará su servicio Lifeline.

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

 

Food Distribution Program on Indian Reservations (FDPIR)

Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;

  • Name of the beneficiary;
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

OR

FDPIR participation documents(e.g., a benefit card or copy of a benefit card);

  • Name of the beneficiary
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

Tribally-Administered Temporary Assistance to Needy Families (TANF)

TANF Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribal Head Start

Head Start Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Bureau of Indian Affairs General Assistance (BIA)

BIA Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award