Renewal
Lifeline Recertification
Keep your Lifeline discount by recertifying every year. We’ll send reminders to your phone, but you have to do it to keep your benefit.
Mail:
Recertification Form: Download English | Download Spanish
Mail this completed form to:
enTouch Wireless
Recertification Processing
PO Box 37
Hiawatha, IA 52233
404.800.9471 English
678.841.7774 Espanol
You may also need to fill out a Household Worksheet (IEH Form) along with your Recertification Form. The worksheet will help you find out if there is more than one household at your address.
1) Take a picture of, or scan each document
2) Save as a JPG on this computer or on a removable drive
– Example C:\Pictures\ Photo ID (Your Name).jpg
– Example C:\Pictures\ Elig Doc (Your Name).jpg
3) You will be asked to ATTACH document files during the application
1) Scan the documents as a PDF file or save them as a jpg image.
2) Save or name the document ‘Lifeline Docs (Your name)’
3) Email the documents to: confidential@entouchwireless.com
– Subject: Application Processing
– Body of Email: Include Name, Date of Birth, City, and State
1) Take a picture of each document with your phone, making sure they are legible before sending.
2) Create a text message to (319) 389-9162
3) Choose photo(s) of documents in the text box
4) Send text
1) Create a cover letter as needed including Name, Date of Birth, City, and State
2) Load documents correctly according to fax machine
3) Fax documents to (319) 743-1293
*All forms of ID must be valid and used before expiration date.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.
FPHA award letter, should contain the following basic information:
Pension Grant Letter, should contain the following basic information:
Qualify by income and provide one of the following as proof.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.