Louisiana

Lifeline Program

Louisiana is a southeastern U.S. state on the Gulf of Mexico. Its history as a melting pot of French, African, American and French-Canadian cultures is reflected in its Creole and Cajun cultures. Baton Rouge is the capitol of Louisiana. Louisiana provides government assisted free phone services to qualifying families and individuals in Louisiana.

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Click Here to learn more about the Lifeline

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Louisiana Lifeline Cell Phone Service


enTouch Wireless offers government assisted wireless services to low income families and individuals in Louisiana. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer Lifeline discounts to qualified Louisiana customers who meet certain eligibility requirements such as government assistance or a household income that is at or below 135% of the Federal Poverty Guidelines. Your Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer.

enTouch Wireless Lifeline Plans

Plan Name Bundled Talk/Text/Data Base Lifeline Plan1 1000 Talk, Unlimited Text + 100MB Data 1200 Talk, Unlimited Text + 250MB Data 1200 Talk, Unlimited Text + 1GB Data Unlimited Talk/Text + 4.5GB Data Unlimited Talk/Text + 5GB Data Unlimited Talk/Text + 6GB Data
Monthly CoPay FREE $1.00 $5.00 $10.00 $25.00 $26.00 $30.00
Voice 1000 1000 1200 1200 Unlimited Unlimited Unlimited
Text 500 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
3G/4G/LTE Data* 100 MB 100 MB 250 MB 1 GB 4.5 GB 5 GB 6 GB
Local Calls
National Long Distance
Voicemail
Nationwide Text
Free 411
Carry Over Month To Month

All plans are 30 day plans. All plans subject to Acceptable Use Policy.

*Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Transparency Policy.

Eligible Programs for Lifeline in Louisiana

Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income (SSI)
Medicaid
Veterans Pension or Survivors Benefit
Federal Public Housing Assistance (FPHA)

NOTE: All new applicants will need to submit proof of government assistance in order to complete enrollment. There are several easy methods to submit proof eligibility; you will be able to select what method is best for you later in the signup process.


You may also qualify based on income

Income Guidelines*

Persons in Household 48 Contiguous States
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
7 $54,162
8 $60,291
For each additional person, add $6,129

*Based on 135% of the 2020 Federal Poverty Guideline.


Contact Louisiana Commission

If you have unresolved issues after contacting enTouch Customer Support, you may contact:

Louisiana Public Service Commission:
Galvez Building, 12th Floor
602 North Fifth Street
Post Office Box 91154
Baton Rouge, Louisiana 70821-9154

  • Phone: 225.342.4404
  • Louisiana Toll Free: 1.800.256.2397
  • Website: visit website


GREAT SERVICE

Friendly. Responsive. Easily Accessible.

Dial 611 on your Lifeline phone.

Customer Support Hours

Monday - Friday: 10am - 7pm CT

For the complete Terms of Service go to www.entouchwireless.com or call Customer Service at 866-488-8719 or dial 611 free from your Lifeline phone.

"Lifeline is a government assistance program. enTouch Wireless represents the Lifeline service in your state. PLEASE NOTE: You have to be eligible to receive Lifeline services. A current government benefit card or income document and your government issued ID is needed to sign up. Willfully making false statements to obtain the Lifeline benefit can result in fines, imprisonment, de-enrollment or being barred from the program. Only one Lifeline benefit per household. A household is defined, for the purposes the Lifeline program, as any individual or group of individuals who live together at the same address and share income and expenses. Violation of the one per household limitation constitutes a violation of the Federal Communications Commission's rules and will result in your de-enrollment. The Lifeline is a non-transferable benefit and you may not transfer this benefit to any other person, regardless of if they qualify for Lifeline. Lifeline is available to only one person per household. When you receive the service, you cannot transfer it to another person. 911 Emergency Service is available where wireless service is located, which can be reduced by buildings, weather, mountains, etc. If your phone is out of range in an emergency dial 911 from a landline phone."

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans Pension and Survivors Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

CHOOSE YOUR PLAN

FREE Unlimited Data

+ Talk and Text
+ Free 5.5" Phone

Limited Time Only!

Lifeline + EBB

EBB provides FREE Unlimited Data

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FREE 6.5GB Data

+ Talk and Text
+ Free 5.5" Phone

Lifeline Only

This plan does NOT include unlimited data

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  Eligibility Documents

  • Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program.
  • Notice letter of participation in a qualifying state, federal or Tribal Program.
  • Program participation documents.
  • Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program.
  • Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits)
  • Copy of last year's State or Federal income tax return.
  • 3 consecutive months' worth of your most current pay stubs.
  • Social Security benefits statement. Veterans Administration benefits statement.
  • Retirement/Pension benefits statement.
  • Divorce decree or child support document.
  • Unemployment/Workers' Compensation benefits statement.