Best Lifeline Providers: How to choose the right one

Since you’re here, you’ve likely found out about the Lifeline program and are eager to find the best Lifeline providers out there. Maybe you’re trying to cut a phone bill that’s gotten too expensive, help a parent or grandparent stay connected, or find a phone plan that won’t leave you in a bind in an emergency.

Phone costs keep going up, and when living on a limited income, every dollar counts. Fortunately, there are options, and you might be eligible for a phone and monthly service at no cost to you.

We’ll walk through how this works step-by-step, breaking down everything, including: 

  • What are Lifeline providers?
  • How can I get a free phone without paying?
  • Let’s say I qualify. What does the Lifeline benefit come with?
  • What’s the best Lifeline free phone option?
  • What to look for in the best free Lifeline providers
  • Why choose Lifeline wireless plans
  • Lifeline reviews: Subscribers’ thoughts on the service 

What Are Lifeline Providers?

Lifeline is a federal benefit program that’s been around since 1985. It helps make phone and internet service more affordable for low-income households. Lifeline providers are the wireless carriers that allow you to access this benefit and use your free phone service. 

Qualify for Lifeline? You could get a free smartphone (in certain states/areas) from certain providers, and the Lifeline benefit provides free monthly talk, text, and data.

How Can I Get a Free Phone Without Paying?

To qualify for Lifeline, you need to either:

 1. Meet the Low-Income Requirements

If your income is at or below 135% of the Federal Poverty Guidelines, you may be eligible.

Example (2025 estimates):

  • 1-person household: $15,650/year or less
  • 2-person household: $21,150/year or less
  • 3-person household: $26,650/year or less
  • 4-person household: $32,150/year or less

OR

2. Participate in a Qualifying Program 

These include:

  • Medicaid / Medi-Cal
  • Supplemental Nutrition Assistance Program (SNAP) / CalFresh
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants, and Children Program (WIC)
  • Veterans Pension or Survivors Benefit
  • Tribal TANF, FDPIR, or Tribal Head Start 

Let’s Say I Qualify. What Does the Lifeline Benefit Come With?

Congrats! Qualify for Lifeline, and you can get a free cell phone service with talk, text, and data. Some of the best Lifeline providers like enTouch Wireless offer 0-down phone plans, meaning there’s no upfront cost at all. If you qualify for Lifeline and live in California or a Tribal area, you may receive a free smartphone in addition to the free service. 

What’s the Best Lifeline Free Phone Provider Option?

So, who are the best Lifeline providers? The best one depends on what you need most. Some providers offer great coverage, but no phone. Others offer free phones but limited data.

enTouch Wireless is a strong contender for the best Lifeline free phone:

  • Free smartphone for eligible customers (new Tribal Lifeline or CA LifeLine)
  • Free monthly service with talk, text, and data
  • Nationwide coverage on a major network
  • No contracts or surprise fees
  • Real customer support instead of just bots or endless wait times

You’ll also get voicemail, caller ID, 911 access, and basic accessibility features—everything you need to stay connected.

What to Look for in the Best Lifeline Providers

What does the “best Lifeline providers” even mean? When choosing, look at things like:

  •  Network Coverage

Are you on a reliable national carrier?

  •  Amount of Talk, Text, and Data included

Some providers offer more free data than others, and it may vary based on where you live. 

  • Type of Phone

Is it new? Refurbished? A flip phone vs. smartphone?

  • Customer Service

Do they have real people vs. hard-to-reach bots? Do they provide enough helpful information on how to enroll in the Lifeline program?

  •  Application Process 

Is it easy to apply online, or confusing?

Some providers’ plans and promotions offer unique benefits, such as streaming services, discounts, or extra lines. 

Why Choose Lifeline Wireless Plans?

The best Lifeline providers can offer peace of mind if you’re living on a fixed income. You can get incredible wireless plan benefits, such as:

  • Free monthly service with talk, text, and data with no bills or hidden fees
  • Optional free phone, depending on your location and eligibility
  • Consistent connectivity for healthcare, job applications, emergencies, or staying in touch with loved ones
  • It’s easy to enroll, especially with providers like enTouch Wireless
  • Most providers operate on major national carriers for strong coverage

Already have Lifeline and are unhappy with your service? You may be able to switch Lifeline providers. This is a great option if you’ve moved, want better coverage, or need a new device. Just be sure you’re eligible to transfer and follow the proper steps through your new provider.

FAQS: Finding the Best Lifeline Providers

Still need help narrowing down what you need? We’ll help answer all your questions about finding the right fit for you.

Is Lifeline Legitimate? 

Yes. Lifeline is a legitimate program backed by the government. Those who are eligible can sign up through a participating phone provider, like enTouch Wireless.

Do Very Many People Use Lifeline? 

Absolutely. As of March 2025, there were over 8.5 million subscribers enrolled in Lifeline. However, it’s estimated that over 38.5 million households were eligible for Lifeline benefits as of 2023. That means about 80% of households may qualify but don’t use the discount. 

Do All Carriers Offer the Lifeline Discount?

No. Service providers must be a designated Eligible Telecommunications Carrier (ETC) to offer Lifeline service. 

Does It Matter What State I Live In?  

Short answer: Yes. Lifeline benefits vary by state and Tribal eligibility. Some states (like California) offer enhanced Lifeline with more benefits. Not all providers operate in every state. For example, enTouch Wireless serves 37 states and 1 U.S. territory, while Assist Wireless operates in Oklahoma, Arkansas, Maryland, and Missouri. 

Check state-specific Lifeline benefits here.

How Can I Apply for Lifeline with enTouch Wireless?

First, you’ll want to check your eligibility. Go to the National Verifier or head straight to enTouch Wireless. Once you know you’re eligible, you can gather the necessary documents. You’ll need ID, proof of income or benefits, and proof of address. From there, you can submit your application online!

Once enrolled, make sure you use your phone at least once every 30 days and recertify annually to keep your benefits.

Lifeline Reviews: Subscribers’ Thoughts on the Service

When changing phone plans, it’s always helpful to hear what other customers have to say about the service. Hear what users have to say about getting their Lifeline benefit through enTouch Wireless:

  • “I only have good things to say about enTouch. I’ve referred several friends because enrolling is easy, and I got my free phone quickly!” 
  • “This program is great! I needed help getting a new phone, so I signed up with entouch. This is FREE so take advantage!!!”
  • “Great product. Can’t beat free phone free service, and customer service is as good if not better than most companies.”

Choosing What’s Best for You

So, who are the best Lifeline providers? It depends on what you need most. But if you want a provider with solid coverage, helpful support, and a no-hassle process, enTouch Wireless is worth a serious look.

Check your eligibility and apply today at enTouch Wireless.

It’s free, fast, and might just be what you need to stay connected without the financial stress.