Lifeline is a national government benefit that provides free government phone service* in Ohio and across the nation for millions of eligible customers.
You may qualify for Lifeline service and free phones in Ohio if you receive assistance from:
You may also qualify if your total household income meets the Federal Poverty Guidelines.
SNAP / FOOD STAMPS
MEDICAID
SUPPLEMENTAL SECURITY INCOME (SSI)
The Affordable Connectivity Program (ACP) is a government benefit program that provides discounts on monthly broadband Internet access services and certain connected devices. Eligible consumers can receive upgraded plans that include additional free data every month through ACP!
The enTouch Wireless Lifeline and ACP plan now offers FREE UNLIMITED Talk & Text + 10GB Data!* enTouch also provides free phones in Ohio for customers who qualify!
The free government phone service in Ohio first appeared in 1984, when the Federal Government started Lifeline in Ohio and other states to help low-income and disadvantaged individuals or families who couldn’t afford basic phone services.
With the help of free government phone service in Ohio, residents can gain access to essential phone services to help them stay connected to loved ones.
Lifeline eligibility in Ohio may include people who have lost their job, those with disabilities, and those who are low income that doesn’t exceed the Lifeline income limits in Ohio.
The primary goal of the Ohio Lifeline telephone program is to treat phone service as a core necessity of life for families and households. enTouch Wireless goes a step further by providing discounted or free cell phones in Ohio to every eligible person.
†INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply.
You may qualify for Lifeline and ACP by participating in select government assistance programs or meeting income guidelines.
SNAP / FOOD STAMPS
MEDICAID
SUPPLEMENTAL SECURITY INCOME (SSI)
VETERANS PENSION AND SURVIVORS BENEFIT
FEDERAL PUBLIC HOUSING ASSISTANCE (FPHA)
You may qualify for Lifeline benefits if your total household income meets the poverty guidelines for your state.
| Persons in Household | Income |
|---|---|
| 1 member | $19,683 |
| 2 members | $26,622 |
| 3 members | $33,561 |
| 4 members | $40,500 |
| 5 members | $47,439 |
| Each additional member | $6,939 |
*Based on 135% of the 2023 Federal Poverty Guidelines.
Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 19, 2023. If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months. NOTE: All new applicants will need to submit proof of government assistance in order to complete enrollment. There are several easy methods to submit proof eligibility; you will be able to select what method is best for you later in the signup process.
I only have good things to say about enTouch. Ive referred several friends because enrolling is easy and I got my free phone quickly!
This program is great! I needed help getting a new phone so I signed up with entouch. This is FREE so take advantage!!!
Great product. can’t beat free phone free service and customer service is as good if not better then most companies
You deserve the best phone and the best service! That is what we are committed to delivering to you!
Eligible new Ohio customers can get 100% FREE Unlimited Talk/Text and 10GB Data* plus a FREE phone!* Our plans now also offer FREE international calling!†
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Policy.
†INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.
For all available Lifeline plans please visit: www.entouchwireless.com/lifeline-plans
If you have unresolved issues after contacting enTouch Wireless Customer Support, you may contact:
Public Service Office:
180 East Broad Street
Columbus, Ohio 43215
Dial 611 on your Lifeline phone (Monday – Friday: 11am – 11pm ET)
*All forms of ID must be valid and used before expiration date.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA or on SSA letterhead.
FPHA award letter should contain the following basic information:
Pension Grant Letter should contain the following basic information:
Qualify by income and provide one of the following as proof.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.
Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;
OR
FDPIR participation documents(e.g., a benefit card or copy of a benefit card);
TANF Award letter, should contain the following basic information:
Head Start Award letter, should contain the following basic information:
BIA Award letter, should contain the following basic information: