happy-couple-sharing-lifeline-acp-phone

This map is not a guarantee of coverage. It only estimates coverage; actual service coverage and service quality may vary, and are not guaranteed under the Terms of Service.

What is the Lifeline Program?

To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Lifeline is a government benefit program. Over 32 million households are eligible to receive free communication services for safety, economic viability, and connection to their families and communities.

If you, or one of your dependents, participate in one of these programs, your household may be eligible for the federal government Lifeline supported benefits.

ONLINE APPLICATION

Qualifying for Lifeline Phone Service

Customers may qualify for Lifeline by participation in assistance programs or by income:

Qualify by Program
  • Medicaid / Medi-Cal
  • Supplemental Nutrition Assistance Program (SNAP) / CalFresh
  • Social Security Income (SSI)
  • Veterans and Survivors Pension Benefit
  • Federal Public Housing Assistance (FPHA)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally Administered TANF
  • Bureau of Indian Affairs General Assistance
  • Tribally Administered Head Start (Meeting the income-qualifying standards of Head Start)
Qualify by Income

Income Guidelines

Persons in Household Most States* California
1 $17,388 $28,500
2 $23,517 $28,500
3 $29,646 $33,100
4 $35,775 $40,300
5 $41,904 $47,500
6 $48,033 $54,700
7 $54,162 $61,900
8 $60,291 $69,100
For each add’l person, add $6,129 $7,200

*Based on 135% of the 2021 Federal Poverty Guideline.
Note: Some states have different income guidelines. Find my state’s guidelines.

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.