California’s #1 Choice for FREE Government Phone Service

FREE PHONE
  • New Premium Cell Phones* From Brands You Trust
  • Large Screen, Android Operating System, Brand New
  • We Beat The Competition In Quality
FREE PLANS – Limited Time Only!
  • Unlimited Data* 
  • Unlimited Talk
  • Unlimited Text

*Dependent on eligibility; plans vary by location. ACP Terms and Conditions.

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What is the California LifeLine Phone Service?

The California LifeLine Program (California LifeLine) is a state program that provides discounted cell phone service to millions of eligible customers. You may qualify for LifeLine if you receive assistance from:

  • CalFresh / SNAP / Food Stamps
  • Medi-Cal / Medicaid
  • Supplemental Security Income (SSI)
  • Other government programs

CalFresh / Food Stamps

Medi-Cal / Medicaid

Supplemental Security Income (SSI)

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a government benefit program that provides discounts on monthly broadband Internet access service. Eligible consumers can receive upgraded plans that include additional free data every month!

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Do I Qualify for FREE Phone & FREE Service?

You may qualify for Lifeline and ACP if you are currently a recipient of any of the approved government assistance programs listed below or meet the income guidelines.

Qualify by Government Program Use

  • Medi-Cal / Medicaid
  • CalFresh / Supplemental Nutritional Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA) or Section 8
  • Veterans Pension and Survivors Benefit
  • Additional Government Programs May Qualify For Lifeline Benefit 

Qualify by Income in California

Persons in Household Income
1-2 members $28,500
3 members $33,100
4 members $40,300
Each additional member $7,200

Income guidelines effective June 1, 2021 to May 31, 2022

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Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 13, 2021.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

NOTE: All new applicants will need to submit proof of government assistance in order to complete enrollment. There are several easy methods to submit proof eligibility; you will be able to select what method is best for you later in the signup process.

For A Limited Time Only

FREE Unlimited* Plan + FREE Phone

Eligible new California customers can get 100% FREE Unlimited Data*, Talk, and Text, plus a FREE phone! Our plans now also offer FREE international calling!**

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*Dependent on eligibility; plans vary by location. ACP Terms and Conditions.
**INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. Unlimited does not mean unreasonable usage. Please refer to enTouch Wireless Terms & Conditions for more information. All plans are 30-day plans. All plans subject to Acceptable Use Policy. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Transparency Policy.

For all available Lifeline plans please visit: www.entouchwireless.com/lifeline-plans

Lifeline + ACP

$0
$0
  • UNLIMITED DATA*
  • UNLIMITED TEXT
  • UNLIMITED TALK
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*Dependent on eligibility; plans vary by location. ACP Terms and Conditions.

Join the enTouch Wireless family!

You deserve the best phone and the best service! That is what we are committed to delivering to you!

ENROLL IN ENTOUCH WIRELESS LIFELINE SERVICE

Contact California Commission

If you have unresolved issues after contacting enTouch Wireless Customer Support, you may contact:

California Public Utilities Commission

Consumer Affairs Branch
505 Van Ness Avevenue, Room 2003
San Francisco, CA 94102

  • Toll Free: 1.800.649.7570 (8:30 AM to 4:30 PM, Monday through Friday)
  • California Relay Service: 711
  • California Relay Service Provider: use on of the toll-free language-specific numbers below to be routed to the California Relay Service Provider.
    Type of Call Language Toll-free 800 Number
    TTY/VCO/HCO to Voice English
    Spanish    		 1-800-735-2929
    1-800-855-3000
    Voice to TTY/VCO/HCO English
    Spanish    		 1-800-735-2922
    1-800-855-3000
    From or to Speech-to-Speech English
    Spanish    		 1-800-854-7784
  • Web: Click Here

enTouch Wireless Customer Support

Dial 611 on your Lifeline phone (Monday – Friday: 8am – 5pm PT)

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans Pension and Survivors Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

CHOOSE YOUR PLAN

FREE Unlimited Data

+ Talk and Text
+ Free 5.5" Phone

Limited Time Only!

Lifeline + EBB

EBB provides FREE Unlimited Data

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FREE 6.5GB Data

+ Talk and Text
+ Free 5.5" Phone

Lifeline Only

This plan does NOT include unlimited data

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  Eligibility Documents

  • Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program.
  • Notice letter of participation in a qualifying state, federal or Tribal Program.
  • Program participation documents.
  • Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program.
  • Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits)
  • Copy of last year's State or Federal income tax return.
  • 3 consecutive months' worth of your most current pay stubs.
  • Social Security benefits statement. Veterans Administration benefits statement.
  • Retirement/Pension benefits statement.
  • Divorce decree or child support document.
  • Unemployment/Workers' Compensation benefits statement.