What is the California LifeLine Phone Service?

The California LifeLine Program (California LifeLine) is a state program that provides discounted cell phone service to millions of eligible customers. You gain access to both a LifeLine cell phone in California and a landline when you qualify. The offers available right now with enTouch are among the best in the business.

In addition to making national calls, successful applicants to the California LifeLine program through enTouch can even take advantage of free or discounted international calls to the UK, Mexico, Canada, and other popular countries.

Plus, CA LifeLine can even provide unlimited data on your account at a low price. Whatever states you travel through, you will have access to an unlimited data plan. Among all CA LifeLine providers, enTouch is your number one choice.

You may qualify for LifeLine if you receive assistance from:

  • CalFresh / SNAP / Food Stamps
  • Medi-Cal / Medicaid
  • Supplemental Security Income (SSI)
  • Other government programs

You may also qualify if your total household income meets the Federal Poverty Guidelines.

CALFRESH / FOOD STAMPS

MEDI-CAL / MEDICAID

SUPPLEMENTAL SECURITY INCOME (SSI)

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a government benefit program that provides discounts on monthly broadband Internet access service. Eligible consumers can receive upgraded plans that include additional free data every month!

ACP is designed to provide you with a California LifeLine free cell phone to support you during these difficult times. Low-income families who are struggling to pay the bills during the cost of living crisis can get and stay connected.

There’s so much that goes into your bills, from temporary tax rises to state and Federal bills. Through the ACP, you can worry a little less about rising bills and get the devices that matter most to you.

The ACP is Federal legislation passed to help the country’s lowest-income families. With the cost of living so high in California, this legislation injects billions into communities that are struggling across the country. You might find that you qualify.

California LifeLine phones are there to make sure you stay connected via landline and wirelessly whatever happens. We are here to help you learn what you could be eligible for.

The enTouch Wireless LifeLine and ACP plan now offer FREE UNLIMITED Data,* Talk, & Text!

Get FREE Unlimited Data,* Talk, & Text + A FREE Phone!*

California’s #1 Choice for FREE Government Phone Service*

Qualifying individuals can get a LifeLine cell phone in California to help them stay connected. Choose enTouch to find out what is required and whether you qualify for a free phone in California.

Now has never been a better time to check whether you can get your free minutes with enTouch and a LifeLine cell phone in California.

FREE PHONE*
  • New Premium Cell Phones* From Brands You Trust
  • Large Screen, Android Operating System, Brand New
  • We Beat The Competition In Quality
FREE PLAN*
  • Unlimited Data* – Limited Time Only
  • Unlimited Talk and Text*
  • Free International Calling
  • No Contract, No Hidden Fees

INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply.

Do I Qualify for a FREE Phone* & FREE Service?*

You may qualify for Lifeline and ACP by participating in select government assistance programs or meeting income guidelines.

QUALIFY BY PROGRAM

calfresh

CALFRESH / FOOD STAMPS / SNAP

WHAT DO I NEED?

medical

MEDI-CAL /
MEDICAID

WHAT DO I NEED?

ssi logo

SUPPLEMENTAL SECURITY INCOME (SSI)

WHAT DO I NEED?

VETERANS & SURVIVORS PENSION BENEFIT

WHAT DO I NEED?

FEDERAL PUBLIC HOUSING ASSISTANCE (FPHA)

WHAT DO I NEED?

You may qualify for Lifeline benefits if your total household income meets the poverty guidelines for your state.

Qualify by Income in California

Persons in Household Income
1-2 members $28,700
3 members $33,300
4 members $40,600
Each additional member $7,300

Income guidelines effective June 1, 2022 to May 31, 2023

Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 12, 2022. If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months. NOTE: All new applicants will need to submit proof of government assistance in order to complete enrollment. There are several easy methods to submit proof eligibility; you will be able to select what method is best for you later in the signup process.

Get a FREE Phone* + FREE Unlimited Service!*

Join The Thousands of Happy enTouch Wireless Customers

review 1

I only have good things to say about enTouch. Ive referred several friends because enrolling is easy and I got my free phone quickly!

review 2

This program is great! I needed help getting a new phone so I signed up with entouch. This is FREE so take advantage!!!

review 3

Great product. can’t beat free phone free service and customer service is as good if not better then most companies

Join the enTouch Wireless family!

You deserve the best phone and the best service! That is what we are committed to delivering to you!

enTouch is committed to providing the easiest pathway to California LifeLine cell phones. There are many government assistance programs that could make you eligible for a LifeLine cell phone in California. If you are living in a low-income household, the chances are you qualify.

California LifeLine wireless and landline phones are available now. We offer the latest models and give you access to the phones you can rely on.

We specialize in transparency and simplicity. Get all the information you need to know about a MediCal free phone and sign up in minutes.

ENROLL IN ENTOUCH WIRELESS LIFELINE SERVICE

For A Limited Time Only

FREE Unlimited Data* + FREE Phone*

Eligible new California customers can get 100% FREE Unlimited Data,* Talk, and Text, plus a FREE phone!* Our plans now also offer FREE international calling!

*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Policy.
INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.

For all available Lifeline plans please visit: www.entouchwireless.com/lifeline-plans

Lifeline + ACP

$0
$0
  • UNLIMITED DATA*
  • UNLIMITED TEXT
  • UNLIMITED TALK

Contact California Commission

If you have unresolved issues after contacting enTouch Wireless Customer Support, you may contact:

California Public Utilities Commission

Consumer Affairs Branch
505 Van Ness Avevenue, Room 2003
San Francisco, CA 94102

  • Toll Free: 1.800.649.7570 (8:30 AM to 4:30 PM, Monday through Friday)
  • California Relay Service: 711
  • California Relay Service Provider: use on of the toll-free language-specific numbers below to be routed to the California Relay Service Provider.
    Type of Call Language Toll-free 800 Number
    TTY/VCO/HCO to Voice English
    Spanish
    1-800-735-2929
    1-800-855-3000
    Voice to TTY/VCO/HCO English
    Spanish
    1-800-735-2922
    1-800-855-3000
    From or to Speech-to-Speech English
    Spanish
    1-800-854-7784
  • Web: Click Here

enTouch Wireless Customer Support

Dial 611 on your Lifeline phone (Monday – Friday: 8am – 8pm PT)

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.