enTouch Wireless Lifeline & ACP Plans

ACP + Lifeline Plans

*THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Only qualified consumers with documentation proving eligibility may enroll. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. You must use your phone to continue to receive service. After 30 days of non-usage you will be de-enrolled in the program. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. UNLIMITED DOES NOT MEAN UNREASONABLE USE. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customer’s use of our service or disproportionally enTouch Wireless’ network resources. enTouch Wireless reserves the right, without notice or limitation, to terminate individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high use, or other disproportionate use when compared to those of other customers of enTouch Wireless. BROADBAND DATA. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. The actual performance of an individual customer’s wireless data service may vary based on reception, technology, network traffic, and a number of other factors. enTouch Wireless does not guarantee the speeds of the data services it provides. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. An eligible household is limited to one monthly service discount. You may continue to receive your Lifeline service without enrolling in the ACP program. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Benefits may be transferred to another participating provider at any time. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Other terms & conditions may apply.

Tribal** Lifeline Plans

**Tribal plans are only available to eligible customers who reside on Federally-recognized Tribal lands per USAC Lifeline maps. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. Unlimited does not mean unreasonable usage. Please refer to enTouch Wireless Terms & Conditions for more information. All plans are 30-day plans. All plans subject to Acceptable Use Policy. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Transparency Policy.

Non-Tribal Lifeline Plans

*INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. Unlimited does not mean unreasonable usage. Please refer to enTouch Wireless Terms & Conditions for more information. All plans are 30-day plans. All plans subject to Acceptable Use Policy. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Transparency Policy.

California LifeLine Plans

*Unlimited Plans are subject to enTouch Wireless’s Acceptable Use Policy. For full details, please visit our Terms of Service page. You choose how to use your monthly units. Units can be used for Voice minutes or Texts. 1 Unit = 1 Minute or 1 Text. Subject to the 3,000 units and Acceptable Use Policy. All of these plans are 30-day plans. California Talk & Text Plan: 1,100 minutes, unlimited text, no data. This plan is available only to California subscribers with a device that is compatible with our network but cannot handle 3G or greater data speeds. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. Unlimited does not mean unreasonable usage. Please refer to enTouch Wireless Terms & Conditions for more information.

Kentucky Lifeline Plan

*INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling does NOT include text messaging, picture messaging, or video messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions or Acceptable Use Policy. Unlimited does not mean unreasonable usage. Please refer to enTouch Wireless Terms & Conditions for more information. All plans are 30-day plans. All plans subject to Acceptable Use Policy. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Transparency Policy.

ACP Only Plans

For more information please visit entouchwireless.com/acp-lifeline-only-plans/.

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

 

Food Distribution Program on Indian Reservations (FDPIR)

Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;

  • Name of the beneficiary;
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

OR

FDPIR participation documents(e.g., a benefit card or copy of a benefit card);

  • Name of the beneficiary
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

Tribally-Administered Temporary Assistance to Needy Families (TANF)

TANF Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribal Head Start

Head Start Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Bureau of Indian Affairs General Assistance (BIA)

BIA Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award