What is Lifeline?

Lifeline is a government benefit that lowers the cost of cell phone service for eligible customers. If you receive assistance from Medi-Cal, CalFresh, or other approved government programs, you may qualify for FREE phone service.

enTouch Wireless offers a FREE Phone* with qualifying Lifeline enrollment!

SEE IF YOU QUALIFY

*Qualified California customer eligibility and GSM coverage required. Terms & conditions apply.

California Lifeline Eligibility Options

Qualify by California Government Program Use

  • Medi-Cal / Medicaid
  • CalFresh / Supplemental Nutritional Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants, and Children Program (WIC)
  • Low Income Home Energy Assistance Program (LIHEAP)

Qualify by Income in California

Persons in Household Income
1-2 members $28,500
3 members $33,100
4 members $40,300
Each Additional Member $7,200

Income guidelines effective June 1, 2021 to May 31, 2022

Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 13, 2021.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

Not in CA? We are in 34 states! FIND MY STATE

What You Need to Apply for Lifeline

Here’s what you’ll need to get started. Make your enrollment process easier by providing one item from each section below to apply.

Proof of Identification Options

  • Driver’s License or Passport (unexpired)
  • Birth Certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent Resident or Resident Alien Card (unexpired)

View All Options

Proof of Government Program Participation

  • Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program.

View All Options

Proof of Address

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name And Address
  • Current Mortgage or Lease Statement
  • Utility Bill

All address proof documents must contain your full name, the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

Why Choose enTouch Wireless as Your Lifeline Provider?

FREE PHONE
  • New Premium Cell Phones* From Brands You Trust
  • Large Screen, Android Operating System, Brand New
  • We Beat The Competition In Quality

APPLY FOR LIFELINE IN YOUR STATE

FREE PLANS
  • Unlimited Data – Limited Time Only!
  • Unlimited Talk
  • Unlimited Text
  • High-Quality Connectivity

ENROLL FOR CALIFORNIA FREE PLAN

*Qualified California customer eligibility and GSM coverage required. Terms & conditions apply.

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Join the enTouch Wireless family!

You deserve the best phone and the best service! That
is what we are committed to delivering to you!

APPLY FOR ENTOUCH WIRELESS LIFELINE SERVICE

Is the Lifeline program really free?

Yes! Qualifying individuals receive Free cell phone service. Click here to enroll today to see if you qualify!

If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Enroll Today!

Click here to read more.

How do I qualify?

The Online Enrollment Form is easy to use and will walk you through each step of the process. Click here to Enroll Today!

If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you likely qualify for Free enTouch Lifeline cell phone service. Learn more about Lifeline and qualification here.

View all Frequently Asked Questions.

Can I bring my own phone?

Yes, you can bring your own phone! Click here to read more about the Bring Your Own Device options.

Click here to read more.

What is the quality of service?

While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. You will receive great, reliable service! Click here to check coverage in your area.

Click here to read more.

How easy is it to sign up?

Yes, enrolling with enTouch Lifeline cell service is easy!

The Online Enrollment form is easy to use and will walk you through each step of the process. Click here to Enroll Today!

If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you likely qualify! Learn more about Lifeline and qualification.

You can also enroll by mail with a paper application. Click here to view the Paper Application options.

Click here to read more.

What is EBB?

EBB is a supplemental program to Lifeline service which provides you with unlimited data, talk, and text for a limited time through the Emergency Broadband Benefit program. EBB is a benefit in addition to your Lifeline benefit plan. Lifeline program participants may be eligible to participate in the new federal government funded Emergency Broadband Benefit (EBB) Program.

All new enTouch Lifeline customers who are enrolled in qualifying Lifeline service and would like Unlimited Data will additionally be enrolled in EBB, pending eligibility verification. Current customer may be eligible to Upgrade their current enTouch Wireless Lifeline plan to include the Limited Time Emergency Broadband Benefit unlimited data offer.

EBB is a limited time program, and the end date for the free unlimited data that the program provides qualifying individuals has not yet been defined. The EBB program will expire when funds are exhausted or six months after the Department of Health Services (HHS) declares the end of the Covid-19 health emergency. Customers will be notified when the unlimited period is nearing its end point.

Learn more about EBB eligibility and the program here. For additional questions, call us at 1-866-488-8719.

How long does unlimited data last?

The end date for free unlimited data offered through the Emergency Broadband Benefit program has not yet been defined. The EBB program will expire when funds are exhausted or six months after the Department of Health Services (HHS) declares the end of the Covid-19 health emergency. Customers will be notified when the unlimited period is nearing its end point.

Learn more about EBB eligibility and the program here. For additional questions, call us at 1-866-488-8719.

Is data really unlimited?

Yes, data, text, and talk are all Unlimited* and Free for qualifying enTouch Wireless Lifeline customers. If you qualify, you will receive the EBB benefit in addition to your Lifeline plan. All enTouch Lifeline customers who are enrolled in qualifying Lifeline service and would like Unlimited Data will additionally be enrolled in EBB, pending eligibility verification.

You will be notified when the free unlimited data period is nearing its end point and will remain on the free Lifeline plan that corresponds with your service address. View Lifeline plans by state for more info.

*Unlimited data does not mean unreasonable data usage. Data throttling may apply to users with very high levels of data usage. Our standard terms of service apply.

Learn more about EBB eligibility and the program here. For additional questions, call us at 1-866-488-8719.