What Is Lifeline Phone Service?

Lifeline is a government benefit providing free cell phone service* for eligible customers in low-income households.

If you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh, or other government assistance programs, or are considered low income, you may be approved for FREE lifeline phone service.*

enTouch Wireless offers FREE phones* for low-income individuals with qualifying enrollment!

Enroll Now

*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required.

SNAP/Food Stamps

Medicaid

Supplemental Security Income (SSI)

FPHA

Veterans & Survivors Pension Benefit

Low Income

Am I Eligible For Lifeline Government Phone Service?

Qualify by Government Program Use

  • Medicaid / Medi-Cal
  • Supplemental Nutrition Assistance Program (SNAP) / CalFresh
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants, and Children Program (WIC)

Qualify by Income

Persons in Household Most States* CA*
1 member $18,347 $28,500
2 members $24,719 $28,500
3 members $31,091 $33,100
4 members $37,463 $40,300
Each Additional Member $6,372 $7,200

Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 12, 2022. Based on 135% of the 2022 Federal Poverty Guidelines.

*Some states have different income guidelines. To view additional documentation requirements, visit the National Verifier website here. CA income guidelines effective June 1, 2021 to May 31, 2022.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

enTouch Wireless offers Lifeline phone service in 34 states!

What Do I Need To Apply For Lifeline?

Here’s what you’ll need to participate. Make your enrollment process easier by providing one item from each section below to apply.

Proof of Identification Options

  • Driver’s License or Passport (unexpired)
  • Birth Certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent Resident or Resident Alien Card (unexpired)

View All Options

Proof of Government Program Participation

  • Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program.

View All Options

Proof of Address

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name And Address
  • Current Mortgage or Lease Statement
  • Utility Bill

All address proof documents must contain your full name, the address matching your application, and be recently dated.
**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the federal Lifeline Program, visit usac.org.

Why Choose enTouch Wireless As Your Lifeline Service Provider?

FREE PHONE*
  • New Premium Cell Phones* From Brands You Trust
  • Large Screen, Android Operating System, Brand New
  • We Beat The Competition In Quality
FREE PLAN*
  • Unlimited Data*
  • Unlimited Talk & Text
  • Free International Calling*
  • No Contract or Hidden Fees

*INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.

home-byod-phones

Join The enTouch Wireless Family!

You deserve the best phone and the best service! That
is what we are committed to delivering to you!

ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE

Is is really 100% free?

Yes! Qualifying individuals receive Free cell phone service. Click here to enroll today to see if you qualify!

If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Enroll Today!

View all Frequently Asked Questions.

What is the Lifeline program?

Lifeline is a government benefit that provides free cell phone service for eligible customers.

To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985.

While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Most individuals who qualify for Lifeline also qualify for ACP.

What is the Affordable Connectivity Program (ACP)?

Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC).

For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program

How easy is it to sign up?

Yes, enrolling with enTouch Lifeline cell service is easy!

The Online Enrollment form is easy to use and will walk you through each step of the process. Click here to Enroll Today!

If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you likely qualify! Learn more about Lifeline and qualification.

You can also enroll by mail with a paper application. Click here to view the Paper Application options.

Is data really unlimited?

Yes, data, text, and talk are all Unlimited* and Free for qualifying enTouch Wireless Lifeline customers. Depending on location and eligibility, you will receive the Affordable Connectivity Program benefit in addition to your Lifeline benefit. All enTouch Lifeline customers who are enrolled in qualifying Lifeline service and would like Unlimited Data will additionally be enrolled in ACP, pending eligibility verification.

Learn more about ACP eligibility, available plans by location and other details about the program, visit: entouchwireless.com/affordable-connectivity-program. For additional questions, call us at 1-866-488-8719.

*Unlimited data does not mean unreasonable data usage. Data throttling may apply to users with very high levels of data usage. Our standard terms of service apply.

What is the quality of service?

While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. You will receive great, reliable service! Click here to check coverage in your area.

View all Frequently Asked Questions.

happy-lifeline-acp-entouch-wireless-customer-service-woman

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.