You have a few options if you lose your Texas Lifeline renewal form. Call Texas Lifeline at 1-866-454-8387 and ask for a new form to be sent to your registered address.
You can also visit the Texas Lifeline website to find your unique 9-digit barcode. First, select “No” to the question “Do you have the Annual Recertification Form in your possession?” and click “Continue.” On the next page enter your zip code, Lifeline phone number or Account # receiving Lifeline services, the last 4 digital of your Social Security Number (SSN), and your date of birth.
If your 9-digit barcode is identified you can submit your Texas Lifeline recertification form online. If your code isn’t located, you will need to call the Texas Lifeline support center at 1-866-454-8387 for further assistance.