What is Lifeline Phone Service?
Lifeline is a government benefit that provides free cell phone service* for millions of eligible customers.
You may qualify for Lifeline if you receive assistance from:
Lifeline is a government benefit that provides free cell phone service* for millions of eligible customers.
You may qualify for Lifeline if you receive assistance from:
You may also qualify if your total household income meets the Federal Poverty Guidelines.
SNAP / FOOD STAMPS
MEDICAID
SUPPLEMENTAL SECURITY INCOME (SSI)
The Affordable Connectivity Program (ACP) is a government benefit program that provides discounts on monthly broadband Internet access service. Eligible consumers can receive upgraded plans that include additional free data every month!
The enTouch Wireless Lifeline and ACP plan now offers FREE UNLIMITED Talk & Text + 10GB Data!*
What You Need
How It Works
How It Works
†INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply.
You may qualify for Lifeline and ACP by participating in select government assistance programs or meeting income guidelines.
SNAP / FOOD STAMPS
MEDICAID
SUPPLEMENTAL SECURITY INCOME (SSI)
VETERANS PENSION AND SURVIVORS BENEFIT
FEDERAL PUBLIC HOUSING ASSISTANCE (FPHA)
You may qualify for Lifeline benefits if your total household income meets the poverty guidelines for your state.
Persons in Household | Income |
---|---|
1 member | $21,101 |
2 members | $28,431 |
3 members | $35,762 |
4 members | $43,092 |
5 members | $50,423 |
Each additional member | $7,331 |
*Based on 135% of the 2022 Federal Poverty Guidelines.
Source: U.S. Federal Poverty Guidelines Used to Determine Financial Eligibility for Certain Federal Programs, U.S. Department of Health & Human Services, January 12, 2022. If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months. NOTE: All new applicants will need to submit proof of government assistance in order to complete enrollment. There are several easy methods to submit proof eligibility; you will be able to select what method is best for you later in the signup process.
I only have good things to say about enTouch. I’ve referred several friends because enrolling is easy and I got my free phone service quickly!
This program is great! I needed help getting a new phone service so I signed up with entouch. This is FREE so take advantage!!!
Great product. Can’t beat free phone service and customer service is as good if not better than most companies
You deserve the best wireless service and the most from your benefits! That is what we are committed to delivering to you!
Eligible new Hawaii customers can get 100% FREE Unlimited Talk and Text plus FREE 10GB Data!* Our plans now also offer FREE international calling!†
*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply. GSM coverage required. Data is 3G/4G/LTE based on network availability and device capability. For more information, view our Open Internet Policy.
†INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to certain countries. Please see the full Terms of Service for additional information.
For all available Lifeline plans please visit: www.entouchwireless.com/lifeline-plans
If you have unresolved issues after contacting enTouch Wireless Customer Support, you may contact:
Oahu
Public Utilities Commission
465 South King Street, #103
Honolulu, Hawaii 96813 (map)
808-586-2020 | 808-586-2066 (Fax)
puc@hawaii.gov
Kauai
PUC Kauai District Office
3060 Eiwa Street, Room 302-C
Lihue, Hawaii 96766
808-274-3232 | 808-274-3233 (Fax)
Maui
PUC Maui District Office
One Main Plaza
2200 Main Street, Suite 540
Wailuku, Hawaii 96793
808-984-8182 | 808-984-8188 (Fax)
Hawaii
PUC Hawaii District Office
688 Kinoole Street, #106-A
Hilo, Hawaii 96720
808-974-4533 | 808-974-4534 (Fax)
Dial 611 on your Lifeline phone (Monday – Friday: 5am – 5pm HT)
*All forms of ID must be valid and used before expiration date.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.
FPHA award letter, should contain the following basic information:
Pension Grant Letter, should contain the following basic information:
Qualify by income and provide one of the following as proof.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.
Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;
OR
FDPIR participation documents(e.g., a benefit card or copy of a benefit card);
TANF Award letter, should contain the following basic information:
Head Start Award letter, should contain the following basic information:
BIA Award letter, should contain the following basic information: