Since you’re here, you’ve likely found out about the Lifeline program and are eager to find the best Lifeline providers out there. Maybe you’re trying to cut a phone bill that’s gotten too expensive, help a parent or grandparent stay connected, or find a phone plan that won’t leave you in a bind in an emergency.
Phone costs keep going up, and when living on a limited income, every dollar counts. Fortunately, there are options, and you might be eligible for a phone and monthly service at no cost to you.
We’ll walk through how this works step-by-step, breaking down everything, including:
Lifeline is a federal benefit program that’s been around since 1985. It helps make phone and internet service more affordable for low-income households. Lifeline providers are the wireless carriers that allow you to access this benefit and use your free phone service.
Qualify for Lifeline? You could get a free smartphone (in certain states/areas) from certain providers, and the Lifeline benefit provides free monthly talk, text, and data.
To qualify for Lifeline, you need to either:
If your income is at or below 135% of the Federal Poverty Guidelines, you may be eligible.
Example (2025 estimates):
OR
These include:
Congrats! Qualify for Lifeline, and you can get a free cell phone service with talk, text, and data. Some of the best Lifeline providers like enTouch Wireless offer 0-down phone plans, meaning there’s no upfront cost at all. If you qualify for Lifeline and live in California or a Tribal area, you may receive a free smartphone in addition to the free service.
So, who are the best Lifeline providers? The best one depends on what you need most. Some providers offer great coverage, but no phone. Others offer free phones but limited data.
enTouch Wireless is a strong contender for the best Lifeline free phone:
You’ll also get voicemail, caller ID, 911 access, and basic accessibility features—everything you need to stay connected.
What does the “best Lifeline providers” even mean? When choosing, look at things like:
Are you on a reliable national carrier?
Some providers offer more free data than others, and it may vary based on where you live.
Is it new? Refurbished? A flip phone vs. smartphone?
Do they have real people vs. hard-to-reach bots? Do they provide enough helpful information on how to enroll in the Lifeline program?
Is it easy to apply online, or confusing?
Some providers’ plans and promotions offer unique benefits, such as streaming services, discounts, or extra lines.
The best Lifeline providers can offer peace of mind if you’re living on a fixed income. You can get incredible wireless plan benefits, such as:
Already have Lifeline and are unhappy with your service? You may be able to switch Lifeline providers. This is a great option if you’ve moved, want better coverage, or need a new device. Just be sure you’re eligible to transfer and follow the proper steps through your new provider.
Still need help narrowing down what you need? We’ll help answer all your questions about finding the right fit for you.
Yes. Lifeline is a legitimate program backed by the government. Those who are eligible can sign up through a participating phone provider, like enTouch Wireless.
Absolutely. As of March 2025, there were over 8.5 million subscribers enrolled in Lifeline. However, it’s estimated that over 38.5 million households were eligible for Lifeline benefits as of 2023. That means about 80% of households may qualify but don’t use the discount.
No. Service providers must be a designated Eligible Telecommunications Carrier (ETC) to offer Lifeline service.
Short answer: Yes. Lifeline benefits vary by state and Tribal eligibility. Some states (like California) offer enhanced Lifeline with more benefits. Not all providers operate in every state. For example, enTouch Wireless serves 37 states and 1 U.S. territory, while Assist Wireless operates in Oklahoma, Arkansas, Maryland, and Missouri.
Check state-specific Lifeline benefits here.
First, you’ll want to check your eligibility. Go to the National Verifier or head straight to enTouch Wireless. Once you know you’re eligible, you can gather the necessary documents. You’ll need ID, proof of income or benefits, and proof of address. From there, you can submit your application online!
Once enrolled, make sure you use your phone at least once every 30 days and recertify annually to keep your benefits.
When changing phone plans, it’s always helpful to hear what other customers have to say about the service. Hear what users have to say about getting their Lifeline benefit through enTouch Wireless:
So, who are the best Lifeline providers? It depends on what you need most. But if you want a provider with solid coverage, helpful support, and a no-hassle process, enTouch Wireless is worth a serious look.
Check your eligibility and apply today at enTouch Wireless.
It’s free, fast, and might just be what you need to stay connected without the financial stress.
*All forms of ID must be valid and used before expiration date.