About Us

Who Is enTouch Wireless?

enTouch Wireless is a national wireless phone service provider for free government service. We offer services to eligible individuals through the Affordable Connectivity Program (ACP) and the Lifeline Program. You may qualify if you have SNAP/Food Stamps, Medicaid, SSI, FPHA, Veteran Benefits, meet the income guidelines in your state, and more. If you qualify, you will get free monthly talk, text, data, and a free phone!*

Offering Phone Services Across the Country

enTouch offers services across the country and helps tens of thousands of customers access essential communications. Depending on which state you live in, you may qualify for different free data plans. 

FIND MY STATE

ACP Lifeline Coverage Map

Our Mission

enTouch Wireless understands all of the challenges that go on in today’s world. Our goal is to make life easier for our customers by providing them with the best phone and service to meet their needs. We are the number one service provider because we ensure that we will do everything we can to go above and beyond your expectations. 

We have a live chat and customer service representatives ready to help if you have any questions or problems. 

About enTouch

Why Trust enTouch?

enTouch Wireless has been providing Lifeline services since 2012, so we know the business and how to best service our customers. We provide a great free phone with the best service on some of the nation’s largest networks so you can always stay connected! We are committed to delivering the best quality to our customers. 

With enTouch, there is absolutely NO cost for you! It is our job to ensure our customers get the best service possible so let us take care of the hassle of phone plans!

enTouch Wireless offers Lifeline phone service in 34 states!

FIND MY STATE

How We Empower You.

enTouch gives you as much broadband data as we can in all of our plans. We make sure you always have Internet access on your phone with our Always On. Always Covered promise. 

People use our services to find jobs, learn remotely, get in touch with healthcare providers, contact emergency services, and stay connected to friends and family. 

Also check out our blog for insights on more things we can help you with, not just phone services. We care about our customers and want to help in every way we can!

enTouch Wireless

Why Choose enTouch?

For qualifying individuals, there is no cost to get connected. There is also no contract or obligation, so you can cancel at any time with no stipulations. Our customers can also make FREE international calls* and you will only need to renew your eligibility once a year! 

We use the same technology and connections as traditional phone providers, this way you are still getting the best connection and service. Plus, it is extremely easy to sign up with enTouch with our online application process!

DO I QUALIFY?

Lifeline & ACP

What is the Lifeline Program?

Lifeline is a government benefit assistance program that provides free cell phone service for eligible customers. It covers monthly data, texting, and monthly minutes. If you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh, or other government assistance programs, or meet the income guidelines, you may be approved for FREE lifeline phone service.*

To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985.

ABOUT LIFELINE

What is ACP?

The Affordable Connectivity Program, or ACP, is a government program that provides discounts on monthly broadband Internet services. Eligible customers can receive upgraded plans that include additional free* data each month. 

Congress implemented the Affordable Connectivity Program on December 31, 2021. The programs intended to be a long-term, $14 billion program to replace the Emergency Broadband Benefit Program (EBB) which was launched early 2021 to help COVID-19 impacted Americans stay connected. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC).

ABOUT ACP

  ID Guidelines

  • U.S. Driver License
  • Certificate of U.S. Citizenship
  • Certificate of Naturalization or Citizenship
  • U.S. Passport/U.S. Territory Passport
  • Foreign Passport
  • U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID
  • U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel)
  • Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve)
  • Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID
  • Northern Mariana Card
  • Permanent Resident Card
  • Permanent Resident Alien Card
  • Permanent Resident Re-Entry Permit
  • Temporary Resident Identification Card
  • Employment Authorization Card
  • Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions)

 

*All forms of ID must be valid and used before expiration date.

Qualify by income and provide one of the following as proof.

  • Prior Year’s State, Federal or Tribal Tax Return
  • Unemployment/Workers' Compensation Benefits Statement
  • Divorce Decree or Child Support Documents
  • Veterans Administration Benefits Statement
  • Current Income Statement from Employer or Paycheck Stubs
  • Retirement/Pension Benefits Statement
  • Social Security Benefits Statement

Bureau of Indian Affairs General Assistance (BIA)

BIA Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribal Head Start

Head Start Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Tribally-Administered Temporary Assistance to Needy Families (TANF)

TANF Award letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary
  • Address of the beneficiary
  • Date of the award

Food Distribution Program on Indian Reservations (FDPIR)

Notice of Action (award letter) acknowledging eligibility for FDPIR benefits;

  • Name of the beneficiary;
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

OR

FDPIR participation documents(e.g., a benefit card or copy of a benefit card);

  • Name of the beneficiary
  • The beginning and ending dates of the award or certification period; and
  • The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information.

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

 

Medi-Cal / Medicaid

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CalFresh / Food Stamps / SNAP

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Federal Veterans Affairs (VA) Veterans Pension and Survivors Benefit

Pension Grant Letter should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Federal Public Housing Assistance (FPHA)

FPHA award letter should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

CHOOSE YOUR PLAN

FREE Unlimited Data

+ Talk and Text
+ Free 5.5" Phone

Limited Time Only!

Lifeline + EBB

EBB provides FREE Unlimited Data

Enroll Now

FREE 6.5GB Data

+ Talk and Text
+ Free 5.5" Phone

Lifeline Only

This plan does NOT include unlimited data

Enroll Now

  Eligibility Documents

  • Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program.
  • Notice letter of participation in a qualifying state, federal or Tribal Program.
  • Program participation documents.
  • Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program.
  • Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits)
  • Copy of last year's State or Federal income tax return.
  • 3 consecutive months' worth of your most current pay stubs.
  • Social Security benefits statement. Veterans Administration benefits statement.
  • Retirement/Pension benefits statement.
  • Divorce decree or child support document.
  • Unemployment/Workers' Compensation benefits statement.